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Title
Text copied to clipboard!Freight Agent
Description
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We are looking for a detail-oriented and proactive Freight Agent to join our logistics team. As a Freight Agent, you will be responsible for coordinating the shipment of goods, ensuring timely delivery, and maintaining communication with carriers, shippers, and clients. You will play a key role in managing the transportation process from start to finish, including booking freight, tracking shipments, and resolving any issues that may arise during transit.
The ideal candidate will have strong organizational skills, excellent communication abilities, and a solid understanding of freight logistics and transportation regulations. You should be comfortable working in a fast-paced environment and capable of handling multiple tasks simultaneously. Experience with freight management software and a background in logistics or supply chain management is highly desirable.
Your daily tasks will include negotiating rates with carriers, preparing shipping documentation, monitoring shipment progress, and ensuring compliance with all relevant laws and regulations. You will also be expected to build and maintain strong relationships with clients and transportation providers to ensure high levels of customer satisfaction.
This role requires a high level of accuracy and attention to detail, as well as the ability to problem-solve and make quick decisions when unexpected issues occur. You will need to stay up to date with industry trends and changes in transportation laws to ensure efficient and legal operations.
If you are passionate about logistics and enjoy working in a dynamic and challenging environment, we encourage you to apply for this exciting opportunity to grow your career as a Freight Agent.
Responsibilities
Text copied to clipboard!- Coordinate and schedule freight shipments with carriers
- Negotiate shipping rates and terms with transportation providers
- Prepare and manage shipping documentation and records
- Track and monitor shipments to ensure timely delivery
- Communicate with clients, shippers, and carriers regarding shipment status
- Resolve issues or delays in transit promptly
- Ensure compliance with transportation regulations and company policies
- Maintain accurate records of freight transactions
- Build and maintain relationships with clients and carriers
- Use freight management software to manage logistics operations
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate or bachelor’s degree preferred
- Previous experience in freight, logistics, or transportation
- Strong organizational and multitasking skills
- Excellent communication and negotiation abilities
- Proficiency in freight management software and Microsoft Office
- Knowledge of transportation regulations and documentation
- Ability to work under pressure and meet deadlines
- Attention to detail and problem-solving skills
- Customer service orientation
- Ability to work independently and as part of a team
Potential interview questions
Text copied to clipboard!- Do you have prior experience in freight or logistics?
- Are you familiar with freight management software?
- Can you describe a time you resolved a shipping issue?
- How do you prioritize tasks in a fast-paced environment?
- What strategies do you use to negotiate with carriers?
- Are you comfortable working with tight deadlines?
- How do you ensure compliance with transportation regulations?
- What is your experience with preparing shipping documentation?
- How do you handle communication with multiple stakeholders?
- Are you willing to work flexible hours if needed?
